Rio All-Suite Hotel & Casino will transition into Rio Las Vegas on October 2, 2023. Management will convert to Dreamscape from Caesars Entertainment.
From Dreamscape: Exciting times are on the horizon at the Rio, where the transition to new ownership is underway. Inside the resort, hundreds of hotel rooms have already received a stylish upgrade, the casino is buzzing with the daily arrival of new slot machines and we’re cooking up fresh restaurant and bar options. Outside, we’re making waves with a complete remodel of the iconic Rio Pool, set to open for the 2024 season. To add to the excitement, we’re introducing the brand-new Rio Rewards program, where you can earn points while having a blast around the resort. On October 2, 2023, the Rio’s website will launch with more exciting details! Details
From Caesars Entertainment: We are writing to inform you of an upcoming change to the management of Rio Las Vegas. On October 2, 2023, property management responsibilities will transfer from Caesars Entertainment to Dreamscape Companies for the Rio Las Vegas. You can look forward to a new loyalty program called Rio Rewards at the Rio Las Vegas as well as your continued Caesars Rewards® loyalty program at all Caesars Entertainment resorts in Las Vegas (Caesars Palace, Harrah’s, Horseshoe, Paris, Flamingo, the Cromwell, THE LINQ Hotel + Experience, and Planet Hollywood Resort & Casino) and across the United States.
Caesars Entertainment and Dreamscape Companies are working together to ensure a seamless transition for you. Our goal is to keep you fully informed throughout the coming months. Below are a few aspects of the transition as they relate to the loyalty programs:
- Your Caesars Rewards card and balances are still valid at all Caesars Rewards properties, including the Caesars Rewards properties located center strip in Las Vegas.
- Your Caesars Rewards benefits and offers remain unchanged and will still be honored at all Caesars Rewards properties.
- Caesars Rewards balances, including Great Gift Wrap-Up Points, Reward Credits®, Tier Credits, Tier Score® and Tier Status, will not transfer to Rio Rewards.
- Rio will continue to honor select marketing offers such as room, Casino Play, and dining credits.
- Rio will not honor Caesars Rewards Tier Benefits or entertainment offers.
- After the transition date to request a booking at any Caesars Rewards property, you can call 1-800-CAESARS
Rest assured that Rio Las Vegas will continue to uphold its exceptional standard of service for many years to come.
Please visit the web site to receive up-to-date information regarding the transition, to view frequently asked questions, or to contact us. Look out for more announcements and information related to this transition coming soon.